Our Standards
Uncompromising Quality and Safety in Your Home
When you invite contractors into your home to deal with severe water damage or a biological mould hazard, you need absolute certainty that they know exactly what they are doing.
At JV Restoration Services, we don’t cut corners. We operate to the highest possible UK health and safety standards, ensuring that your property, your family, and our team are protected at all times.
Expert Leadership & Qualifications
Every project we undertake is overseen by our Technical Director and Lead Assessor, Victoria Carroll. Victoria holds the highest globally recognised qualifications in the restoration industry, meaning your home is in the hands of a certified expert:
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- IICRC Water Damage Restoration Technician (WRT)
- IICRC Microbial Remediation Technician (AMRT)
- BPEC Water Regulations (WRAS)
Highly Trained On-Site Technicians
Every technician who walks through your front door undergoes rigorous, mandatory safety training before they even set a foot in your property. Our team holds valid certificates in:
- Asbestos Awareness to protect your home from historic building hazards.
- COSHH Awareness for the safe handling of cleaning agents and biocides.
- Qualitative Face-Fit Testing ensuring our respiratory equipment works perfectly.
- Emergency First Aid & Manual Handling.
Fully Insured for Your Peace of Mind
If something unexpected happens, you need to know you are completely financially protected. We maintain comprehensive commercial insurance policies so you never have to worry:
- Public Liability Insurance: Covering any property damage or accidental injury during our works.
- Employers’ Liability Insurance: Protecting all our deployed technicians on site.
- Professional Indemnity Insurance: Protecting against financial loss relating to our diagnostic data and restoration advice.
Strict UK Legal Compliance
We operate in strict accordance with UK statutory legislation. Our daily on-site operations, risk assessments (RAMS), and remediation protocols strictly comply with:
- The Health and Safety at Work etc. Act 1974 (Section 3): Fulfilling our statutory Duty of Care to ensure all work areas and running equipment present zero risk to homeowners, residents, visitors, or pets.
- Construction (Design and Management) Regulations 2015 (CDM 2015): Managing domestic site safety, hazard controls, and dynamic risk assessments as the designated contractor on site.
- Control of Substances Hazardous to Health (COSHH) Regulations 2002: Implementing strict containment and safe application controls for all antimicrobial treatments, biocides, and biological airborne agents (mould spores and bacteria).
- Control of Asbestos Regulations 2012: Mandatory pre-work assessment protocols prior to disturbing any building fabric, subfloors, or wall cavities in pre-2000 properties.
- Electricity at Work Regulations 1989 & PUWER 1998: Ensuring all continuous-running drying machinery and electrical distribution systems are tested, RCD-protected, and safe to operate unattended 24/7.
- Environmental Protection Act 1990 (Duty of Care - Section 34): Ensuring all contaminated strip-out and construction waste is transferred exclusively to licensed third-party waste carriers with compliant Waste Transfer documentation.
- Consumer Rights Act 2015 (Section 49): Meeting the statutory requirement that all professional trade services are executed with reasonable care and skill.